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Gong Implementation, Integrations & Managed Services

Revenue Intelligence That Actually Gets Used

Optematic implements and operates Gong as a core system within your revenue operations stack—not as a standalone tool. We ensure Gong is properly integrated, governed, and aligned with your CRM, sales processes, and reporting so insights translate into real operational improvement.

Most Gong deployments fail to deliver value because they stop at basic setup. Optematic goes further by designing Gong to fit how your sales organization actually operates and by providing ongoing ownership after go-live.

What We Deliver

End-to-End Gong Implementation
We implement Gong across call recording, deal intelligence, pipeline insights, and coaching workflows—configured to reflect your sales motions, deal stages, and enablement strategy.

CRM & Revenue Stack Integrations
Optematic integrates Gong with Salesforce and surrounding revenue tools to ensure conversation data, deal insights, and activity signals are reliably connected to pipeline, forecasting, and reporting.

Deal, Pipeline & Forecast Intelligence
We configure Gong to surface actionable insights around deal risk, engagement patterns, competitive mentions, and forecast accuracy—designed for sales leaders, not just analysts.

Enablement & Coaching Workflows
Gong is aligned with sales enablement platforms and internal workflows to support onboarding, coaching, and continuous improvement—without creating extra operational burden.

Managed Services & Ongoing Operations
After implementation, Optematic provides managed services for Gong, including monitoring, configuration updates, new use-case enablement, and ongoing optimization as your sales process evolves.

Gong Capabilities We Implement & Operate

Optematic focuses on how Gong is used in production, not just feature activation:

  • Conversation Capture & Analysis
    Reliable recording, transcription, and analysis of sales calls, demos, and meetings.

  • Deal & Pipeline Insights
    Deal risk indicators, engagement tracking, and signal-based pipeline visibility.

  • Forecast & Performance Signals
    Conversation-driven insights that support forecasting accuracy and leadership visibility.

  • Coaching & Enablement Use Cases
    Call libraries, best-practice identification, onboarding support, and rep coaching workflows.

  • CRM Alignment & Data Integrity
    Gong data accurately tied to accounts, opportunities, contacts, and sales stages.

  • Operational Governance
    Permissions, data retention, and process alignment to support scale and compliance.

Integrations We Commonly Support

Gong delivers the most value when it’s part of a connected revenue stack. Optematic commonly integrates Gong with:

  • Salesforce and CRM systems

  • Sales enablement and content platforms

  • Analytics and reporting tools

  • Workflow and collaboration tools

All integrations are designed with monitoring, error visibility, and documentation—so insights don’t silently degrade over time.

Why Optematic Is Different

Most Gong partners focus on adoption and dashboards. Optematic focuses on operational alignment.

  • We align Gong to real sales processes and forecasting models

  • We integrate Gong cleanly into the revenue system of record

  • We provide ownership after go-live through managed services

  • We ensure Gong insights are actionable, trusted, and sustained

Gong becomes part of how revenue is run—not just another analytics tool.

The Outcome

With Optematic, Gong becomes:

  • Operationally embedded in your sales process

  • Reliably integrated with CRM and revenue systems

  • Easier for leaders to trust and act on

  • A long-term asset that improves execution and forecasting

Optematic — Gong implemented, integrated, and operated for revenue teams.

  • “Optematic implemented Gong alongside Salesforce and made sure conversation data actually mapped to our pipeline and deal stages. Leadership finally trusts the insights because they’re tied to real opportunities, not just call volume.”

  • “We had Gong running, but it wasn’t influencing how we forecasted or coached. Optematic integrated Gong cleanly into our revenue stack, aligned signals to our sales process, and helped us operationalize deal risk and engagement insights. Forecast calls are far more grounded now.”

  • “What stood out was that Optematic didn’t disappear after setup. They stayed involved to fine-tune configurations, support new use cases, and keep Gong aligned as our sales motion evolved. It feels like Gong is part of our operating system, not a standalone tool.”